Pro account not working.

This topic contains 9 replies, has 5 voices, and was last updated by  admin 6 years, 10 months ago.

  • Author
    Posts
  • #1460

    Kevinwrasmussen
    Participant

    I purchased a pro account and the program won’t even let me log in. O pro features…

    Android, using a oneplus 3t, rooted.

  • #1461

    kaitou
    Participant

    me too
    i purchases one month but my account still not pro

  • #1462

    Kevinwrasmussen
    Participant

    It is quite silly you need to make a post about it on here for anything to happen.

  • #1463

    kaitou
    Participant

    i’m sorry i write in your post
    i don’t know how to make post :v

  • #1464

    admin
    Keymaster

    hello Kaitou and Kevin,

    I think you can login directly within netcut for android use same username/password as you post here. if you see login failed, please try to reset your password. you need a PC to access the reset password link http://www.arcai.com/wp-login.php?action=lostpassword

    Also, when you buy membership, it should automatically enable your Pro member after payment.

    let me know if you still having issue. you can send me screenshot of errors in case it helps. email at [email protected]

    thanks

    • #1514

      SpartanIV
      Participant

      I have also ordered pro but it seems not be be activated yet order ID 71W36730BY453581C

  • #1467

    Kevinwrasmussen
    Participant

    Why would it work on the website here but not on the app? Are they not linked?

  • #1468

    admin
    Keymaster

    have you tried to login use same login/pass ? it is linked together. I guess there might be typo when type in pass on phone. reset pass overwrite to be sure they are same.

  • #1515

    decoder007
    Participant

    My accout expired I buy 3 days Ago but now is expired. My order ID 36T504909H845572B

  • #1516

    admin
    Keymaster

    hello Decoder007,

    Can you check your account? it has been extended one month now.

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