Windows 10 issues?

This topic contains 9 replies, has 2 voices, and was last updated by  Ptarmigan 5 years, 4 months ago.

  • Author
    Posts
  • #2996

    Ptarmigan
    Participant

    Hi there! Just bought my first month of premium, as I’ve wanted to test it out. Did some tryouts with my phone and I still seem to have the internet, even tho I’m blacklisting it? Using the windows version.

    Would really love to get some help here!

  • #2999

    admin
    Keymaster

    is your phone connected to ‘same’ wifi router ? or wifi extender?

    also, your phone might automatically switch to 4G data when wifi not usable. can you try to disable your phone’s data connection when testing WIFI ?

    thanks

  • #3000

    Ptarmigan
    Participant

    Yup, the same wifi router, as there is only one in the house.
    4G is also disabled. It seems like it’s doing anything. Thanks for getting back to me.

  • #3003

    admin
    Keymaster

    so after disable 4G, when netcut cut off your phone. does the phone be able to use internet?

  • #3004

    Ptarmigan
    Participant

    Yup, it sure can. It’s using the WIFI connection, as if the netcut didn’t do anything, while my phone is clearly on the blacklist.

  • #3005

    admin
    Keymaster

    can you check is your windows has ICS service running ?

    “Internet Connection Sharing (ICS) is a Windows service”, when this ICS is running, your windows is act as a router to provide service to other user in the network.

  • #3006

    admin
    Keymaster

    Our next release, we could have netcut to disable ICS when a CUT off happen. however, if you do need ICS, this could be a problem.

  • #3012

    Ptarmigan
    Participant

    My ICS is turned off. Never turned it on in the first place. Could it be related to the router itself? Maybe netcut just simply does not work with the TP-LINK routers?

  • #3013

    admin
    Keymaster

    should not.

    Can you run ipconfig in your windows 10 shell? and copy past me the full output?

    you can email to [email protected] if you perfer.

    thanks

  • #3027

    Ptarmigan
    Participant

    We got it to work!

    Apparently, I’ve installed Hamachi a while back, so my friend could play some games with me. Turns out, by going to your Ethernet card options (Just type Ethernet in your Windows 10 search bar, click the first option, then hit “Change card settings” in the menu box), you can turn off the Hamachi network and boom, Netcut does work.

    Once again thanks to the Admin for help, a pretty darn flawless customer support.

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